AI 虛擬主播大變革:24 小時無限可能的媒體新時代

AI 虛擬主播正在改變媒體產業的面貌,從新聞播報到客製化內容生成,它們的應用範圍廣泛且多樣。

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💡 AI 虛擬主播的定義與特點

AI 虛擬主播是由人工智慧技術創建和操作的虛擬角色。它們融合了 AI 技術、語音合成、虛擬人物設計和數位媒體平台,使其能夠像真人主播一樣進行節目主持、新聞報導和遊戲實況轉播。這些 AI 主播具備多項特點,包括使用高度逼真的語音合成技術,使其說話聲音類似真人。部分 AI 主播還擁有虛擬的人物設計,其臉部表情和動作由特殊演算法或動畫技術生成,使其看起來更加生動。此外,AI 主播能夠根據預定的話題或主題自動生成腳本,進行對話和報導。更進階的 AI 主播甚至可以與觀眾進行即時互動,回答問題和參與對話。由於語音合成技術的發展,部分 AI 主播還能以多種語言進行主持,擴大觀眾範圍,並且可以 24 小時全天候運作,不受時間限制。

💡 AI 虛擬主播的優勢

相較於真人主播,AI 虛擬主播具有多項顯著優勢。首先,它們能夠 24 小時不間斷地工作,滿足全天候的播報需求。AI 主播可以即時翻譯成目標語言,無需聘請熟悉當地語言的主播,從而節省人事成本。此外,品牌可以自行創造與企業形象完全一致的 AI 網紅, 無需花費時間尋找符合品牌形象的真人網紅,降低公關危機的風險。AI 主播還可以融入更多創意,例如動畫和特效,以吸引更多流量和關注。

💡 AI 虛擬主播的應用

AI 虛擬主播已在多個領域得到應用,尤其在新聞媒體領域最為常見。由於新聞媒體需要產生大量內容,且即時性是其核心特徵,AI 能夠快速應對大量且頻繁更新的內容。AI 主播的應用流程相對簡單,因此容易被新聞媒體接受。例如,三立新聞與集仕多 (ChoozMo) 合作,利用 AI 技術為知名主播陳斐娟量身打造獨特的 AI 造型,克隆娟與陳斐娟遠端連線,一同播報新聞,創造別具一格的播報體驗。在電商直播方面,AI 主播可以做到與觀眾和粉絲的雙向互動。此外,AI 虛擬主播也被應用於教育領域,例如線上教育平台利用 AI 進行線上解題。

💡 AI 虛擬主播的挑戰與限制

儘管 AI 虛擬主播具有諸多優勢,但也存在一些挑戰與限制。首先,AI 深度學習技術可能被不當利用, 例如合成虛假圖片、影片和聲音,從而影響輿論、選情,甚至引發社會恐慌和法律問題。其次,AI 模型的訓練基礎是人類資料,可能存在長年累積的意識形態,助長偏見與歧視。此外,AI 網紅需要投入大量的時間和資源來構建、訓練和調整, 並且需要從零開始發展知名度,增加宣傳費用。

常見問題

AI 主播是由人工智慧技術創建和操作的虛擬主播,融合了 AI 技術、語音合成、虛擬人物設計和現代數位媒體平台。AI 主播具備多項優勢,包括全天候運作降低成本,以及 提供無錯誤訊息傳遞。它們能以多種語言進行主持,快速傳遞突發新聞,並確保訊息的準確性。相較之下,傳統新聞主播在時間、語言和成本上存在限制,且可能出現發音錯誤或在意外情況下表現出驚訝。AI 主播可以模擬人類思考與表達,創造出專屬服務感,並以即時、個別化的方式與顧客互動,滿足各領域需求。集仕多(ChoozMo)與客家電視台合作推出了每週一部的「AI 主播講天時」節目,透過 AI 主播,客家電視台能夠以流利的客語帶來精準的天氣資訊,並每週定期更新,讓觀眾隨時掌握最新天氣動態。

AI 虛擬人,或稱 AI 數位人,是基於先進 AI 技術創造的人工智慧角色,可以像人類一樣進行交談、回應和交流,並達成特定的工作任務。它們可應用於娛樂、廣告、零售、遊戲等多個產業,創造全新的市場商機。資策會MIC產業分析師洪齊亞指出,AI 虛擬人已廣泛運用於媒體、健康、金融、零售、遊戲等領域。例如,在媒體領域,AI 新聞主播可以講解新聞內容,有助於內容廣泛傳播。在零售領域,AI 虛擬人可以擔任虛擬接待員,提供賽事資訊或引導訪客參觀球場. 企業可以利用 AI 虛擬人優化任務執行專業性,提升服務價值,並創造新商機。此外,AI 虛擬人還能透過主動理解顧客的溝通模式,創建個性化服務,融合多模態大型語言模型 (LLM) 與多感官回饋,以收視率、導購率、觸及率等多元形式創造收益。

創建 AI 虛擬人需要經過多個步驟,包括定義目的、選擇技術、設計開發、訓練測試和部署維護。首先,要明確 AI 虛擬人的角色和功能,例如虛擬嚮導、品牌大使或客服。其次,選擇適合的 AI 模型、軟體和硬體,包括機器學習、自然語言處理、語音合成、動畫和動作 AI 以及電腦視覺等技術。接著,進行角色設計和開發,包括外觀、聲音和個性等。然後,透過大量數據訓練 AI 模型,並進行測試和迭代,確保其能準確理解和回應使用者。最後,將 AI 虛擬人部署到目標平台,並進行持續的監控和維護。

導入 AI 虛擬人可能面臨倫理、技術和品質成本等多重挑戰。倫理方面包括數據隱私、AI 偏見和不當使用等問題,需要建立透明的 AI 政策、進行偏見審查和負責任的 AI 開發。技術方面包括系統整合、數據安全和相容性等問題,需要與經驗豐富的 AI 供應商合作,確保 AI 解決方案的可擴展性和安全性. 品質成本方面,要達到高品質效果,如降低 AI 幻覺風險、細緻的畫面呈現和流暢自然的互動等,對成本和基礎建設要求會提升很高,需要更全面的評估。此外,還需注意「恐怖谷現象」,審慎處理與評估虛擬人的擬人化程度,避免產生恐懼等負面感受。

AI 虛擬人的發展趨勢包括更智能、更人性化和更多元應用。未來 AI 虛擬人將不僅能遵循腳本,還能理解情感、做出自然表情,並即時調整。AI 虛擬人將擴展到新的角色,如 AI 導師、虛擬教練和心理健康支持者. 此外,AI 技術將更注重倫理和責任,確保透明度、公平性和嚴格的安全性. 隨著技術不斷進步,AI 虛擬人在各行各業的應用將更加廣泛和深入,為企業和個人帶來更多價值。
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AI virtual hosts are transforming the media industry, from news broadcasting to customized content generation, with a wide and diverse range of applications.

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💡 The Definition and Features of AI Virtual Hosts

AI virtual hosts are virtual characters created and operated by artificial intelligence technology. They combine AI technology, speech synthesis, virtual character design, and digital media platforms, enabling them to host shows, report news, and live stream games just like real human anchors. These AI hosts have multiple features, including the use of highly realistic speech synthesis technology, making their voices sound similar to real humans. Some AI hosts also have virtual character designs, with facial expressions and movements generated by specialized algorithms or animation techniques, making them appear more lifelike. In addition, AI hosts can automatically generate scripts based on preset topics or themes to conduct conversations and reporting. More advanced AI hosts can even interact with audiences in real time, answering questions and engaging in dialogue. Thanks to advances in speech synthesis technology, some AI hosts can also host in multiple languages, expanding their audience reach and operating 24/7 without time limitations.

💡 Advantages of AI Virtual Hosts

Compared to human anchors, AI virtual hosts have several notable advantages. First, they can work 24/7 without interruption, meeting the demands of round-the-clock broadcasting. AI hosts can translate into target languages in real time, eliminating the need to hire anchors fluent in local languages and reducing personnel costs. Moreover, brands can create AI influencers that perfectly match their corporate identity, avoiding the time-consuming task of finding real influencers who fit the brand image and reducing the risk of PR crises. AI hosts can also incorporate more creativity, such as animations and special effects, to attract more traffic and attention.

💡 Applications of AI Virtual Hosts

AI virtual hosts have been applied in various fields, especially in the news media sector. Since news media requires the production of a large volume of content with immediacy as a core feature, AI can quickly handle massive and frequently updated information. The application process of AI anchors is relatively simple, making it easy for news organizations to adopt. For example, SET News collaborated with ChoozMo to create a unique AI version of the famous anchor Fei-Chuan Chen using AI technology. Clone-Chuan and Chen co-host the news remotely, delivering a distinctive broadcasting experience. In e-commerce live streaming, AI anchors can interact with viewers and fans bidirectionally. Additionally, AI virtual hosts are being used in education, such as online learning platforms that employ AI to provide problem-solving explanations.

💡 Challenges and Limitations of AI Virtual Hosts

Although AI virtual hosts offer many advantages, they also face some challenges and limitations. First, deep learning technology in AI can be misused, such as generating fake images, videos, and audio, which could influence public opinion, affect elections, and even cause social panic or legal issues. Secondly, AI models are trained on human data, which may carry long-standing ideological biases, potentially reinforcing prejudice and discrimination. Moreover, AI influencers require significant time and resources for development, training, and fine-tuning, and must build recognition from scratch, leading to increased promotional costs.

FAQ

AI anchors are virtual presenters created and operated by artificial intelligence technology, integrating AI, speech synthesis, virtual character design, and modern digital media platforms.
AI anchors offer numerous advantages, such as 24/7 operation, reduced costs, and error-free information delivery.
They can host in multiple languages, rapidly deliver breaking news, and ensure message accuracy.
In contrast, traditional news anchors are limited by time, language, and cost, and may mispronounce words or react unpredictably in unexpected situations.
AI anchors can simulate human thought and expression, create personalized service experiences, and interact with audiences in real-time and customized ways to meet diverse industry needs.
ChoozMo collaborated with Hakka TV to launch a weekly program called "AI Anchor Talks Weather," where the AI anchor delivers accurate weather updates in fluent Hakka and keeps the audience informed with regular weekly updates.

AI virtual humans, also known as AI digital humans, are intelligent characters created with advanced AI technologies that can communicate, respond, and perform tasks like real humans.
They can be applied in entertainment, advertising, retail, gaming, and other industries, creating new market opportunities.
According to MIC industry analyst Hung Chia-ya, AI virtual humans are already widely used in media, healthcare, finance, retail, and gaming.
For example, in media, AI news anchors can explain news content and help broaden its dissemination.
In retail, AI virtual humans can act as virtual receptionists, provide event information, or guide visitors around a venue.
Businesses can leverage AI virtual humans to enhance task performance, boost service value, and unlock new business opportunities.
Moreover, AI virtual humans can actively understand customer communication patterns to create personalized services, combining multimodal large language models (LLMs) and multisensory feedback to drive engagement, conversion, and reach-based revenue.

Creating an AI virtual human involves several steps, including defining the purpose, selecting technologies, designing and developing, training and testing, and deployment and maintenance.
First, the role and functions of the AI virtual human need to be clearly defined, such as virtual guides, brand ambassadors, or customer service representatives.
Next, the appropriate AI models, software, and hardware should be selected, including machine learning, natural language processing, speech synthesis, animation and motion AI, and computer vision technologies.
Then, character design and development should be carried out, including appearance, voice, and personality.
Subsequently, the AI model is trained with a large amount of data, followed by testing and iteration to ensure it can accurately understand and respond to users.
Finally, the AI virtual human is deployed to the target platform, followed by continuous monitoring and maintenance.

Implementing AI virtual humans may involve multiple challenges related to ethics, technology, and quality costs.
Ethical issues include data privacy, AI bias, and misuse, which require transparent AI policies, bias audits, and responsible AI development.
Technically, issues include system integration, data security, and compatibility. Collaborating with experienced AI providers is essential to ensure the scalability and security of the AI solutions.
In terms of quality and cost, achieving high-quality results, such as reducing AI hallucinations, ensuring fine visual presentation, and smooth interactions, will require significant investment in infrastructure and comprehensive evaluations.
Additionally, attention must be paid to the "uncanny valley" phenomenon, where the human-likeness of the virtual human should be carefully managed to avoid evoking fear or other negative emotions.

The development trends of AI virtual humans include becoming smarter, more human-like, and expanding into more diverse applications.
In the future, AI virtual humans will not only follow scripts but also understand emotions, express natural facial expressions, and adjust in real-time.
AI virtual humans will expand into new roles, such as AI tutors, virtual coaches, and mental health supporters.
Furthermore, AI technologies will place more emphasis on ethics and responsibility, ensuring transparency, fairness, and stringent security.
As technology continues to advance, the application of AI virtual humans across various industries will become more widespread and deep, bringing more value to businesses and individuals.
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